Read the Case Study: The Rocky Road to Patient Satisfaction at Leonard-Griggs on Page 291 in the Olden Text
Submit a one to two page paper answering the following questions
1- What kinds of HCOs are evident in this case?
2- What kinds of Healthcare management jobs are evident in this case?
3- Explain how jobs and work are being redesigned in this case. What new assignments are being made and to which job? What additional