Using the selected resources and examples from your experiences respond to the following:
- Explain the difference between conflict and competition.
- Describe a situation where competition is healthy. How does that relate to a business environment?
- Describe a situation where competition could lead to conflict and might not be healthy.
- What methods could you use to resolve the conflict?
- What leadership techniques would you use to resolve a conflict?
- In resolving conflict, use an example to describe a “best case” scenario.